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Terms of Service

Effective date: April 24, 2026 Last updated: April 24, 2026

These Terms of Service (the "Terms") are a binding contract between you and Relea Technologies Inc., a Delaware corporation ("Relea," "we," "us," or "our"), and govern your access to and use of the relea.ai website, the relea software-as-a-service platform, any associated APIs, and any related services we provide (collectively, the "Service").

By creating an account, applying for the Private Test, checking the "I agree" box on any relea.ai form, or otherwise accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization and to each individual user acting on its behalf.

Important: Section 15 (Binding Arbitration; Class Action Waiver) requires most disputes between you and Relea to be resolved through individual binding arbitration rather than in court, and waives your right to participate in class actions. You have 30 days to opt out as described in Section 15.5.

1. The Service

Relea provides an AI-assisted decision-support platform for multifamily and other real-estate investment analysis. The Service ingests listing pages, offering memoranda, PDFs, and public records; extracts structured data; pulls third-party reference data (such as rental comparables, census statistics, and county assessor records); and generates financial models, risk flags, and analytical reports.

The Service is a decision-support tool. It is not a substitute for your own due diligence or for licensed professional advice. See also the Disclaimer at https://relea.ai/disclaimer, which is incorporated into these Terms by reference.

2. Private Test; Beta Status

The Service is currently offered as a private, invite-only test (the "Private Test"). Access is limited to applicants we approve, and approval may be revoked at any time in our sole discretion.

During the Private Test:

  1. Access is provided free of charge to approved participants in exchange for feedback and, where requested, a short interview.
  2. The Service is provided on an "as is" and "as available" basis and may contain bugs, errors, or incomplete features. Features may change, be disabled, or be removed at any time without notice.
  3. We may use feedback, usage data, and deal-level telemetry to operate, debug, and improve the Service, as further described in our Privacy Policy.
  4. We may contact you from time to time with product updates, questions, or requests to participate in interviews. You may opt out of non-essential communications at any time.
  5. We reserve the right to end the Private Test, to graduate accounts to paid tiers on notice, or to discontinue the Service altogether.

3. Eligibility and Accounts

To use the Service, you must:

  1. be at least 18 years old;
  2. be legally capable of entering into these Terms;
  3. not be barred from receiving services under the laws of the United States or the jurisdiction where you reside; and
  4. provide accurate registration information and keep it current.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at security@relea.ai if you suspect unauthorized access. We may suspend or terminate accounts we reasonably believe are being misused.

4. License to the Service

Subject to your compliance with these Terms, Relea grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own internal business or investment-analysis purposes during the term of your account.

You may not, and you may not permit any third party to:

  1. copy, modify, or create derivative works of the Service except as expressly permitted;
  2. reverse engineer, decompile, or attempt to discover the source code or underlying models of the Service, except to the extent this restriction is prohibited by applicable law;
  3. use the Service to build or train a competing product, to scrape our interfaces, or to create benchmarks of, or comparative analyses against, the Service for publication without our prior written consent;
  4. resell, rent, lease, or timeshare access to the Service, or share your account with anyone not expressly invited through the Service's sharing features;
  5. bypass rate limits, authentication, or other technical controls;
  6. use the Service in violation of any law, third-party right, or this Section 5; or
  7. interfere with the operation of the Service, introduce malware, or attempt to gain unauthorized access to any system.

5. Acceptable Use

You agree not to use the Service:

  1. to violate any law, regulation, fair-housing rule, securities law, or the terms of any listing platform, multiple listing service (MLS), broker agreement, or licensing regime that applies to you;
  2. to submit content that you do not have the right to submit (for example, copyrighted offering memoranda or rent rolls that you are not authorized to upload);
  3. to submit another person's personal information without a lawful basis;
  4. to produce or distribute outputs that are false, defamatory, discriminatory, or designed to harm consumers, tenants, or counterparties;
  5. to make lending, leasing, or hiring decisions about any individual on the basis of protected characteristics; or
  6. in any way that could expose Relea or third parties to regulatory liability.

You are solely responsible for your compliance with real-estate, fair-housing, consumer-protection, securities, and licensing laws.

6. User Content and Rights in Your Data

Your Content. You retain all rights you have in listings, documents, notes, assumptions, and other material you submit to the Service ("Your Content"). You represent that you have the rights necessary to submit Your Content and to authorize the processing contemplated by these Terms.

License to Relea. You grant Relea a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, process, and otherwise use Your Content solely to (a) operate and provide the Service to you and your invited collaborators; (b) secure, debug, and improve the Service; (c) comply with law; and (d) produce de-identified, aggregated statistics that do not identify you, your deals, or any individual.

Model training. We will not use Your Content, except for aggregated or de-identified data as described above, to train third-party foundation models or to train our own publicly released models, without your prior written consent. We may use Your Content to evaluate, fine-tune, and operate private models used exclusively to deliver the Service to you.

Sharing. When you share a deal or other content with collaborators through the Service's sharing features, those collaborators may view, and if granted edit permissions, modify the shared content. You are responsible for who you invite.

Feedback. If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation to you.

7. Third-Party Data and Services

The Service ingests and displays data from third-party sources, including but not limited to public listing pages, offering memoranda provided by sellers or brokers, county assessor and recorder offices, the U.S. Census Bureau, rental comp services, and other providers we may use (collectively, "Third-Party Data").

Third-Party Data is provided by its respective sources, may be stale, incomplete, or inaccurate, and is subject to the terms of the underlying provider. Relea does not guarantee its accuracy or currency. You must independently verify any Third-Party Data before relying on it for a transaction. Where a third-party provider's terms prohibit a given use (for example, redistribution or commercial republication of a comparables dataset), you remain responsible for complying with those terms in your use of outputs derived from them.

The Service may integrate with or provide links to third-party products and websites we do not control. We are not responsible for those third-party services, and your use of them is governed by their own terms.

8. AI Outputs

The Service uses artificial intelligence, including large language models, to read documents, extract data, and generate financial models, risk flags, checklists, and narrative commentary ("AI Outputs"). AI Outputs may be inaccurate, incomplete, or out of date, and may reflect errors in the underlying sources.

You acknowledge and agree that:

  1. you will independently verify material facts and numbers before acting on AI Outputs;
  2. AI Outputs do not constitute, and must not be relied upon as, legal, tax, financial, investment, brokerage, accounting, or appraisal advice;
  3. deterministic financial calculations (such as NOI, cap rate, cash-on-cash, DSCR, and GRM) are computed by Relea's own code from inputs in your model, but they are only as accurate as those inputs, which may themselves be AI-extracted;
  4. you are solely responsible for any decision or transaction based in whole or in part on the AI Outputs; and
  5. where outputs are shared externally (for example, a branded PDF shared with a client), you are responsible for the accuracy of the shared material and for any claims it contains.

9. Intellectual Property

As between the parties, Relea owns all right, title, and interest in and to the Service, including the underlying software, models, prompts, data pipelines, user interface, designs, documentation, and the Service's outputs to the extent they are not Your Content or Third-Party Data. All rights not expressly granted to you in these Terms are reserved.

"relea," "relea.ai," and the relea logo are trademarks of Relea Technologies Inc. You may not use them without our prior written consent, except to accurately describe your use of the Service.

10. Fees and Future Pricing

The Service is currently free to approved Private Test participants. We will provide reasonable advance notice, including by email, before introducing fees or transitioning your account to a paid tier. Paid tiers will be subject to additional commercial terms that supplement these Terms.

Nothing in these Terms entitles you to continued free access, specific feature availability, or specific pricing after the Private Test concludes.

11. Confidentiality

Information that you submit to the Service is treated as confidential by Relea, except to the extent it is public, you have expressly made it public through the Service's sharing features, or we are required to disclose it by law. We will use reasonable measures consistent with industry practice to protect it. See the Privacy Policy at https://relea.ai/privacy for our data-handling practices.

Non-public information Relea shares with you about the Service (including pricing discussions, unreleased features, and internal metrics) is Relea's confidential information. You agree not to disclose it outside your organization without our written consent.

12. Suspension; Termination

You may terminate your account at any time by emailing hello@relea.ai. We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, if your account is inactive, or if we are required to do so by law.

On termination: (a) your license to use the Service ends immediately; (b) we may delete or retain Your Content in accordance with our Privacy Policy and legal obligations; and (c) Sections 5 through 9 and 11 through 19 survive.

You can request export of Your Content before termination, and for a reasonable window after, by emailing hello@relea.ai. We will make commercially reasonable efforts to provide it in a usable format.

13. Warranty Disclaimer

THE SERVICE AND ALL AI OUTPUTS, DATA, AND MATERIALS MADE AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELEA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

RELEA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR YOUR PURPOSES; OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. IN NO EVENT WILL RELEA OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, DATA, OR INVESTMENT OPPORTUNITIES, WHETHER OR NOT RELEA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY.

  2. RELEA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RELEA FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). DURING THE PRIVATE TEST, NO FEES ARE PAID, AND THE CAP IS US$100.

  3. YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN AND APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. Binding Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights.

15.1 Agreement to arbitrate. Except for the matters listed in Section 15.4, any dispute, claim, or controversy arising out of or relating to the Service, these Terms, or the relationship between you and Relea (each, a "Dispute") will be resolved by final, binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for individuals) or Commercial Arbitration Rules (for organizations), then in effect. The arbitration will be conducted in English. The seat of arbitration will be Wilmington, Delaware, though hearings may be held remotely or in a location convenient to you as permitted by AAA rules. Judgment on the award may be entered in any court of competent jurisdiction.

15.2 Class action waiver. You and Relea agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. An arbitrator may not consolidate or join more than one person's claims and may not preside over any form of representative proceeding. If this class-action waiver is found to be unenforceable, then the entirety of Section 15 will be null and void, but the remainder of these Terms will remain in effect.

15.3 Informal resolution first. Before initiating arbitration, you agree to try to resolve the Dispute by sending a written notice to legal@relea.ai describing the claim and the relief sought. The parties will negotiate in good faith for at least 30 days before filing any arbitration.

15.4 Exceptions. The following are not subject to arbitration: (a) small-claims court actions within that court's jurisdiction and brought on an individual basis; (b) actions to enjoin infringement or misappropriation of intellectual property, confidentiality, or similar rights; and (c) claims that cannot be arbitrated as a matter of law.

15.5 30-day opt-out. You may opt out of this Section 15 by sending written notice to legal@relea.ai within 30 days after you first accept these Terms, stating your name, the email address associated with your account, and that you are opting out of arbitration. Opting out will not affect any other part of these Terms.

15.6 Governing rules; severability. The Federal Arbitration Act governs the interpretation and enforcement of this Section. If any portion of this Section is found unenforceable, the unenforceable portion will be severed, and the remainder will continue to apply.

16. Governing Law; Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 15, the state and federal courts sitting in Wilmington, Delaware, will have exclusive jurisdiction over any Dispute not subject to arbitration, and the parties consent to personal jurisdiction and venue in those courts.

17. Indemnification

You will defend, indemnify, and hold harmless Relea and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your use of the Service in violation of these Terms or applicable law; (c) your breach of any representation, warranty, or covenant in these Terms; or (d) any transaction you enter into, or decision you make, based in whole or in part on the Service.

18. Changes to the Service or these Terms

We may modify these Terms from time to time. If we make a material change, we will notify you by email to the address associated with your account or by posting a notice on the Service at least 10 days before the change takes effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service before the effective date.

We may also change, suspend, or discontinue the Service, or any feature, at any time, with or without notice.

19. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and Relea regarding the Service, and supersede any prior or contemporaneous understandings on the same subject.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate, or in connection with a merger, acquisition, or sale of assets.

Severability. If any provision is held unenforceable, the remainder will remain in force, and the unenforceable provision will be reformed only to the extent necessary to make it enforceable.

Waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Notices. We may give you notices by email to the address on file, by posting on the Service, or by any other reasonable method. You may give notice to Relea at legal@relea.ai.

Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, utility failures, governmental actions, or failures of third-party services.

Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship.

Export and sanctions. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo, and that you are not on any U.S. restricted-parties list.

U.S. Government users. The Service is a "commercial product" as defined in 48 C.F.R. 2.101. Use by U.S. Government end users is subject only to the rights granted in these Terms.

Language. These Terms are in English. Translations are for convenience; the English version controls.

20. Contact

Relea Technologies Inc. Email: legal@relea.ai General: hello@relea.ai Security: security@relea.ai

If any part of these Terms conflicts with a separately signed written agreement between you and Relea, that signed agreement controls for its subject matter.