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Subscription & Billing Terms

Effective date: July 13, 2026 Last updated: July 13, 2026

These Subscription & Billing Terms (the "Billing Terms") govern paid access to the relea Service. They supplement, and are incorporated into, the Terms of Service (the "Terms") at https://relea.ai/terms. Capitalized terms not defined here have the meanings given in the Terms. If these Billing Terms conflict with the Terms on a billing matter, these Billing Terms control.

1. Plans, tiers, and fees

The Service is offered in tiers (currently Trial, Plus, and Pro, plus per-use listing packs and organization seats). The features, usage limits, and fees for each tier are described at https://relea.ai/#pricing and in the checkout flow at the time you subscribe. Fees are stated in U.S. dollars.

We offer monthly and annual billing cadences. Annual plans are billed once for the full annual term, in advance, at the discounted annual rate shown at checkout.

2. Free trial

Our free trial provides a limited number of listing analyses at no charge, as shown in the Service. The trial is available once per customer. We do not require a payment method to start a trial, and a trial does not automatically convert into a paid subscription. To continue after the trial, you must affirmatively choose a paid plan and provide a payment method. We may modify or discontinue trials at any time.

3. Authorization; automatic renewal

By subscribing to a paid plan, you authorize us and our payment processor to charge your payment method the applicable recurring fee, plus any applicable taxes, on a recurring basis until you cancel.

Your subscription automatically renews for successive periods at the then-current rate for your plan unless you cancel before the end of the current period. We disclose the price, billing frequency, and renewal terms clearly and conspicuously before you subscribe, and we obtain your consent to the recurring charge at checkout.

Renewal reminders. For annual plans, and wherever else required by law, we will send you a reminder by email before your subscription renews, stating the renewal date and the amount that will be charged.

4. How to cancel

You can cancel at any time from Settings → Billing in the Service, which opens our payment processor's billing portal, or by emailing billing@relea.ai. Cancellation is effective at the end of your current paid period; you retain access to paid features until then, and you will not be charged for the next period. We do not require you to call, chat, or complete any retention step to cancel.

5. Payment processing

Payments are processed by Stripe, Inc. We do not store your full card number; card data is handled by Stripe under its own terms and PCI-DSS obligations. You are responsible for keeping your payment method current. If a charge fails, we (through Stripe) may retry it and may suspend or downgrade your access until payment succeeds.

6. Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, VAT, GST, or similar taxes associated with your subscription, except taxes based on our net income. Where we are required to collect tax, it will be added at checkout and shown on your invoice.

7. Price changes

We may change plan pricing. For existing subscribers, a price change takes effect on your next renewal, and we will give you at least 30 days' notice by email before the new price applies. If you do not agree to a new price, you may cancel before it takes effect. Continuing your subscription after the effective date constitutes acceptance of the new price.

8. Refunds

Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial periods, unused listings, or downgrades. We may, in our discretion, offer a refund or credit in individual cases. If you believe you were billed in error, contact billing@relea.ai and we will work with you in good faith.

9. Upgrades, downgrades, and proration

You may change plans at any time from the billing portal. Upgrades take effect immediately, and our payment processor will prorate the difference. Downgrades take effect at the end of your current period. Usage limits and features adjust to match your active plan.

10. Early-access and grandfathered accounts

Participants in our prior free early-access program are being transitioned to a paid trial. If we have offered you grandfathered or discounted pricing, the specific terms of that offer, including its duration, govern and are reflected in your account. Grandfathered pricing is personal to your account, is not transferable, and may end as described in the offer or on reasonable notice.

11. Organization seats

If you purchase seats for an organization, the account owner is responsible for all fees, for adding and removing seats, and for the conduct of users under those seats. Volume discounts, minimum seat counts, and any annual-billing requirements are as shown at checkout.

12. Failed payments; suspension

If we cannot collect a recurring fee, we may suspend or downgrade your account after reasonable retry attempts and notice. Your data is retained during suspension in accordance with the Privacy Policy; extended non-payment may lead to termination and deletion as described in the Terms and Privacy Policy.

13. Changes to these Billing Terms

We may update these Billing Terms as described in Section 18 (Changes) of the Terms. Material changes affecting active subscribers will be notified by email at least 10 days before they take effect.

14. Contact

Billing questions: billing@relea.ai

Relea Technologies Inc.